Customer
Identifiable Information
Online privacy concerns focus on the protection of "customer
identifiable" information which an individual or other
customer reasonably expects to be kept private. As the term
suggests, "customer identifiable" information is
information which can be associated with a specific individual or
entity, including, for example, a customer's name, address, or
telephone number, e-mail address, and information about online
activities that are directly linked to them.
It is common practice and often a necessity for companies,
governments, or other organizations to collect customer
identifiable information in order to conduct business and offer
services. For example, an Internet Service provider may collect
customer identifiable information, such as name, address,
telephone number, and a variety of other information in the course
of billing and providing Internet service to a customer.
Some activities on the Internet follow very familiar patterns.
Consumers signing up for an Internet access service, for example,
are usually asked to provide name, address, telephone number and
credit card and other information that is typical when the
consumer orders a product or service. Similarly, business web
sites may ask visitors to supply information about themselves,
particularly when information, services or merchandise are
requested, but often simply to be able to better target the
company's services to the customer's interests and requirements.
Simcon Technologies
protects online customer identifiable information as follows:
Disclosure: Simcon Technologies will not sell, trade, or disclose
to third parties any customer identifiable information derived
from the registration for or use of Simcon Technologies
online service -- including customer names and addresses --
without the consent of the customer (except as required by
subpoena, search warrant, or other legal process or in the case of
imminent physical harm to the customer or others). When Simcon Technologies
uses other agents, contractors or companies to perform services on
its behalf, Simcon Technologies will do it's best to ensure
that the company protects your customer identifiable information
consistent with this Policy.
Collection and Use: Simcon Technologies will collect and use
customer identifiable information for billing purposes, to provide
and change service, or to anticipate and resolve problems with
your service. Simcon Technologies will not disclose your customer
identifiable information to third parties who want to market
products to you.
Customer Choice: A customer may choose not to receive direct
marketing communications from Simcon Technologies in connection
with Simcon Technologies online services. Upon such choice, Simcon Technologies
(a) will not contact that customer directly with marketing
messages about Simcon Technologies online services, and (b) will
not use customer identifiable information obtained from that
customer's registration for or use of an online service to contact
that customer with marketing messages about any Simcon Technologies
products or services. A customer may choose not to receive such
messages by e-mail, by mail, or by telephone.
Collection of Usage Data: Simcon Technologies servers
automatically gather information about which sites customers visit
on the Internet and which pages are visited within an Simcon Technologies
Web Site. The company does not use that information except in the
aggregate.
Security: Simcon Technologies has implemented technology and
security features and strict policy guidelines to safeguard the
privacy of your customer identifiable information from
unauthorized access or improper use, and we will continue to
enhance our security procedures as new technology becomes
available.
E-mail Contents: The company will not read or disclose to third
parties private e-mail communications that are transmitted using Simcon Technologies
services except as required to operate the service or as otherwise
authorized by law.
Improper Conduct: Simcon Technologies may also use customer
identifiable information to investigate and help prevent
potentially unlawful activity or activity that threatens the
network or otherwise violates the customer agreement for that
service.
Account Information: Simcon Technologies honors requests from
customers for account information, for example, name, address, or
billing information, and will correct any such information which
may be inaccurate. Customers may verify that appropriate
corrections have been made.
Additional Privacy
Protections for Children Using the Internet
Simcon Technologies joins the industry in recognizing that
children, including young teens, may not be able to make informed
choices about personal information requested online.
Accordingly, Simcon Technologies does not target children or
teenagers (younger than eighteen years of age) for collection of
information online. Simcon Technologies does not solicit or
collect customer identifiable information targeted at children and
teenagers under eighteen and does not knowingly allow anyone else
to do so on an Simcon Technologies Web Site. In addition, the
editorial content of Simcon Technologies Web Sites designed for
children will not knowingly promote or link to any third party web
site that collects customer identifiable information unless that
web site publishes a privacy policy that is easily accessible.
In addition, on all of its online services and Simcon Technologies
Web Sites, Simcon Technologies will encourage children to seek the
consent of their parents before providing any information about
themselves or their households to anyone on the Internet.
Finally, Simcon Technologies encourages parents to take an active
role to protect the privacy and security of their children and to
prevent the inappropriate use of information about their children.
Simcon Technologies supports the development of technologies that
help parents to control the collection and use of personal
information from children who use online services in their
households. Please reference our
Internet
Safety page for further information.
Customer
Concerns: If you are a consumer with concerns about the Simcon Technologies
online privacy policy or its implementation you may contact us at
support@simcon.net .
Thank you.
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